How ConstraQ handles project information.

ConstraQ is committed to protecting your personal information. This Privacy Policy explains what data we collect, why we collect it, how we use and protect it, and your rights as a data subject. It applies to all users of the ConstraQ platform, mobile application, and website.

By using ConstraQ, you consent to the collection and use of your information as described in this Policy. If you do not agree, please discontinue use of the Platform.

1. Data Controller

The data controller responsible for your personal information is ZoneBuilt Technologies LTD, registered in the Republic of Ghana and trading as ConstraQ. Our contact details are listed at the end of this Policy.

2. What Data We Collect

3. How We Use Your Data

We process your personal data for the following purposes:

• To create and manage your account
• To provide and operate the Platform and its features
• To facilitate project collaboration between clients, contractors, and artisans
• To process payments and maintain financial transaction records
• To send essential service notifications including project updates and account alerts
• To respond to support requests and resolve disputes
• To improve the Platform through analysis of usage patterns
• To comply with our legal obligations under Ghanaian law

We do not use your personal data for automated decision-making or profiling that produces legal or similarly significant effects without your explicit consent.

4. Legal Basis for Processing

• Contract performance: To provide the services you have subscribed to
• Legitimate interests: To improve our Platform, detect fraud, and ensure security
• Legal obligation: To comply with Ghanaian financial, tax, and regulatory requirements
• Consent: Where you have explicitly consented to a specific use of your data

5. Data Sharing

We do not sell your personal data to third parties. We may share your data with:

• Other platform users: Project information is visible to other users within your project workspace as determined by your role and project settings
• Service providers: Third-party providers who support our operations including cloud hosting, payment processing, and analytics, subject to confidentiality obligations
• Legal authorities: Where required by Ghanaian law, court order, or to protect the rights and safety of ConstraQ or its users

Any third parties with whom we share data are contractually required to handle it in accordance with applicable data protection standards.

6. Data Retention

We retain your personal data for as long as your account remains active or as needed to provide services. Upon account deletion, we will delete or anonymise your personal data within 90 days, except where retention is required by law.

Uploaded project documents may be retained for a reasonable period after project completion to support dispute resolution, unless you request earlier deletion and no legal hold applies.

7. Data Security

ConstraQ implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration.

These measures include encrypted data transmission (TLS), secure password storage, role-based access controls, and regular security reviews.

While we take security seriously, no system is completely immune to risk. In the event of a data breach that affects your rights, we will notify you in accordance with applicable law.

8. Your Rights

Under applicable Ghanaian data protection law, you have the following rights:

• Right of access: Request a copy of the personal data we hold about you
• Right to rectification: Request correction of inaccurate or incomplete data
• Right to erasure: Request deletion of your personal data where applicable
• Right to restrict processing: Request that we limit how we use your data
• Right to data portability: Request a copy of your data in a structured, machine-readable format
• Right to object: Object to processing based on legitimate interests
• Right to withdraw consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, contact us at contact@constraq.com. We will respond within 30 days of receiving a valid request.

9. Cookies

Please refer to our Cookie Policy for full details on the cookies and tracking technologies we use on the Platform.

10. Children's Privacy

ConstraQ is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from minors.

If you believe a minor has submitted personal data to us, please contact us at contact@constraq.com and we will take steps to remove it promptly.

11. International Data Transfers

Your data is primarily stored and processed within Ghana. Where data is transferred outside of Ghana, we ensure appropriate safeguards are in place to maintain the same standard of protection as required under Ghanaian data protection law.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated Policy on the Platform and revising the effective date.

We encourage you to review this Policy periodically.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, or if you wish to exercise your data rights, please contact us at: